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Shipping & Returns


Returns

You may return most new, unopened items within 30 days of delivery for a full refund.  Please include a note explaining why you are returning the item or if you would like an exchange.

Shipping

We ship all items via USPS Priority Mail unless you call or email us with other instructions.  We generally ship within 24 hours but this is not guaranteed.  


International Orders

We ship internationally through the Postal Service.  The rate is low but there is no tracking available once your order leaves the United States.  Our experience is that orders may take as little as 5 days and as long as 3 weeks if held up in customs.  Please be aware of this when you place your order.  If you prefer another method of shipment please  contact us and we can provide a quote.


Our credit card processor has raised security levels for your benefit and ours.  We have been experiencing some issues with international orders recently.  The billing address and zip code must match the address you have on file with your credit card.  Paypal is the preferred payment option for international orders.